
Frequenty Asked Questions
What is Complex Rehab Technology (CRT)
Complex Rehab Technology (CRT) wheelchair systems are products that are designed to meet the unique needs of individuals with disabilities.
What is a detailed prescription?
A detailed prescription is documentation that is provided by your physician to support the need for the product/service provided.
These documents must include the name of the patient, date of birth (DOB), a description of the item/service that is to be provided, length of need (if applicable), physician’s signature, and date.
How long will it be until I receive my new power wheelchair?
The length of the process can vary. The process can take anywhere from 6 to 8 weeks but may take longer for complex orders.
What steps are involved in obtaining a new power wheelchair?
- A face-to-face encounter is a mandatory requirement for coverage of power wheelchairs and in certain cases manual wheelchairs.
- A mobility evaluation is documented of a patient’s activities of daily living (ADLs)
- Documentation gathered and signed by Licenses Certified Medical Professional (LCMP).
- ATP and Home Evaluation
- Insurance, Medicare, or Medicaid Authorizations
- Equipment ordered, set up for patient delivery and training.
Your perfect chair is waiting
Let’s find the fit that moves with you, start with a free in-home evaluation.